In biomanufacturing, equipment uptime is essential to ensuring product quality, regulatory compliance, and operational efficiency. Over the past year, we’ve connected with you at Pharma Manufacturing and Pharma Maintenance Reloaded to better understand the challenges you face in maximizing the effectiveness of your in-house teams—from talent gaps and IT constraints to vendor support limitations. In this session, we’ll share key insights from those conversations and explore how digital tools can help overcome these barriers. We’ll examine the strengths and limitations of technologies such as AI, Augmented and Virtual Reality (AR/VR), and Machine Learning, and discuss best practices for leveraging vendor expertise to transform technical services and drive better manufacturing outcomes.